Service

24-hour certainty with
Voltra's service.

At Voltra, we make sure problems are solved. Through our network of certified installers and knowledgeable helpdesk, we solve service requests quickly and purposefully. Our solutions run in practice and deliver real results. Curious about Voltra's service and charging solutions?

Remote service

In case of a problem during starting or charging, you can always call the phone number on the charging station. Our service team will then immediately log in remotely to fix the problem. In 70% of cases, they succeed without the need for someone to come on site.

On-site service

Our all-in-one chargers and power units are modular with 20 kW or 40 kW power modules. If one fails, the charger continues to operate with reduced power. Mechanics can easily replace the faulty module, without disabling the entire charger.

Spare parts

Voltra delivers high-quality charging solutions. Should a component need to be replaced after some time, we have the necessary spare parts and rapidly deployable mechanics . This allows a certified technician to carry out work on site immediately.

Warranty and maintenance

Voltra offers a 2-year warranty. In addition, customers can opt for a service contract, which guarantees maximum uptime. Mechanics carry out annual maintenance and safety checks to ensure the charging station always remains in top condition.